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Old 12-30-2011, 09:49 AM
ethnucoins ethnucoins is offline
Join Date: Sep 2006
Posts: 27
Default Re: Unable to add coins

I have this problem again - I'm trying to add a Roman Imperial coin - sestertius of Nero and get the message in red:

The coin could not be added to Tantalus. Please contact customer support

I'm using Linux and Firefox - version 9.0. I'd added a Republican denarius successfully just before. I'm going to try one other coin in the Roman Imperatorial category.

The steps leading to the error are just going to "Add a Coin" and filling in the fields for a Roman Imperial coin. The photograph is large - just over 1MB and 2920x1460 pixels in size.


Originally Posted by AlphaSupport

Thank you for reporting this.

Can you please describe the steps you perform that lead to this error. Please also include key data like Coin Type and such and the browser (version) you are using.